Return & Exchange Policy
🔄 Return Eligibility
⏱ 5-Day Return Window
- Damaged during transit
- Wrong model delivered
- Change of mind (fees apply)
*Strictly from delivery date
❌ Non-Returnable Cases
- Improper repacking
- Missing original packaging
- Post 5-day window
📦 Return Process
🔄 Step-by-Step Guide
- Email request to support@lightmirror.in
- Repack in original materials
- Attach provided return label
- Schedule pickup within 48 hours
💰 Fee Structure
- Free for our mistakes
- Rs.100 to 850/mirror for change of mind
- Deductions for repacking failures
💸 Refund Protocol
Processing Timeline
- Quality check within 3 days
- Refund in 7 business days
- Original payment method only
Exchange Conditions
- Subject to stock availability
- Additional shipping charges may apply
- Color changes treated as new order
Need Return Assistance?
📞 +91 99447 0337 (10 AM – 7 PM)
📧 support@lightmirror.in