Vendor Quality Policy
Zero Tolerance Quality Mandate
LightMirror.in maintains uncompromising quality standards. All vendors must adhere to these requirements without exception:
1. Material Specifications
- ✅ 5mm minimum float glass with 92%+ reflectivity
- ✅ IP44 rated LED modules with 50,000hr lifespan
- ✅ Silver-based mirror coating with 10-year anti-corrosion warranty
- ❌ Strict prohibition of recycled/secondary materials
2. Production Requirements
Precision Engineering
| Parameter | Tolerance | Measurement |
|---|---|---|
| Dimensional Accuracy | ±0.3mm | Laser Calibration |
| LED Alignment | ±0.5mm | Optical Comparator |
Mandatory Processes
- Automated optical inspection (AOI) for 100% of units
- 72-hour burn-in test for electrical components
- Salt spray testing for coastal area products
3. Inspection Protocol
Incoming Material
- 3rd party certification for raw materials
- Batch-wise chemical composition analysis
In-Process
- Hourly dimensional verification
- Real-time LED performance monitoring
Final Inspection
- AQL 1.0 (Critical: 0)
- 48-hour performance validation
4. Defect Consequences
- ⚠️ 5% order value penalty per quality escape
- ⚠️ Full batch replacement at vendor cost
- ⚠️ ₹50,000 charge for root cause analysis
- 🔴 3 strikes policy for contract termination
- 🔴 Blacklisting from industry consortium
- 🔴 Legal action for deliberate non-compliance
5. Mandatory Certifications
🏅
ISO 9001:2015
QMS Certified
⚡
BIS Certification
IS 1293 Compliance
🌱
RoHS Compliance
Lead-Free
By partnering with LightMirror.in, vendors automatically accept these quality terms.
Last Updated: 1st January 2025 | Version: QP-2.3
Quality Helpline: 📞 +91 99447 0337 | 📧 sales@lightmirror.in